The Wilmington Insider For June 29 2018

first_imgWILMINGTON, MA — Below is a round-up of what’s going on in Wilmington on Friday, June 29, 2018:Happening Today:Weather: Sunny, with a high near 88. Northwest wind 3 to 6 mph.Fun On The Fourth: The Wilmington Fun on the Fourth begins tonight! The schedule, courtesy of the Fourth of July Committee’s website, is below:Dinner6:00 PM – 8:00 PM Rotary Club, $8 (BBQ – Hamburgers, Hot Dogs, Baked Beans, Potato Salad, Cookies, Lemonade, Water)Entertainment5:00 PM – 10:00 PM Carnival7:00 PM – 9:00 PM Performance by “Brandy!” (sponsored by Rotary)Events6:00 PM Horseshoes (First Round) (Participants must sign a Consent Form. Under 18 signed by a parent.)6:00 PM 3 on 3 Basketball – Age Categories: [16 & 17 (6:00 PM)]; [18 & up (6:30 PM)]; [40 & over (7:00 PM)]6:30 PM Road Race (Participants must sign a Consent Form. Under 18 must be signed by a parent.)7:30 PM Blueberry Pie Eating Contest (Participants must sign a Release of Liability Form. Under 18 signed by a parent.)At The Library: Toddler Dance Party at 10am. Needleworkers from 10am to noon. Drop-In Rock Band from 3pm to 4pm. [Learn more and register HERE.]At The Senior Center: Video Exercise at 10am. Sewing Class at 10am. Special Exercise at 11am. Bingo at 1pm. Cards at 1:30pm. [Learn more HERE.]In The Community: The Town Beach is open today. Lifeguards are on duty from 10am to 8pm. Admission is FREE for residents. Proof of residency is required. Learn more HERE.Live Music: Pacific Grove (211 Lowell Street) is hosting karaoke with Winnell Entertainment beginning at 8pm.(NOTE: What did I miss? Let me know by commenting below, commenting on the Facebook page, or emailing wilmingtonapple@gmail.com. I may be able to update this post.)Like Wilmington Apple on Facebook. Follow Wilmington Apple on Twitter. Follow Wilmington Apple on Instagram. Subscribe to Wilmington Apple’s daily email newsletter HERE. Got a comment, question, photo, press release, or news tip? Email wilmingtonapple@gmail.com.Share this:TwitterFacebookLike this:Like Loading… Related5 Things To Do In Wilmington On Wednesday, July 3, 2019In “5 Things To Do Today”5 Things To Do In Wilmington On Friday, July 5, 2019In “5 Things To Do Today”FUN ON THE FOURTH: What To Expect On Wednesday, July 3In “Community”last_img read more

Brexit will force Jaguar Land Rover to idle its UK factories in

first_img 26 Photos Honda PilotDropping down to seventh place for 2019 is the Honda Pilot. Like its two-row Passport sibling, the three-row Pilot offers parent-focused technology like Cabin Talk as well as myriad standard driver-assistance features through the Honda Sensing tech suite. Honda’s largest crossover offers up nearly 84 cubic feet of cargo space. Honda’s 3.5-liter V6 engine shows up again, making a serviceable 280 horsepower and 262 pound-feet of torque. Touring and Elite trims get a nine-speed automatic transmission while lower trims have to make do with a six-speed auto. The Honda Pilot is made in Lincoln, Alabama. Comments GMC CanyonIf you’re looking for a slightly fancier version of the Colorado that’s more focused on luxe than dirt, check out the GMC Canyon. The top Denali trim gets standard heated and ventilated front seats as well as a heated steering wheel. Maximum payload capability is 1,665 pounds while max towing is a fairly healthy 7,600 pounds.The Canyon is available with the same 2.5-liter four-cylinder engine, 3.6-liter V6 or 2.8-liter diesel as the Chevrolet Colorado. It’s also built in Wentzville, Missouri. Comment 2020 BMW M340i review: A dash of M makes everything better 2020 Hyundai Palisade review: Posh enough to make Genesis jealous 31 Photos 2019 Honda Ridgeline: The commuter’s pickup truck Share your voice Correction 2/5/19 8:04 A.M.: We removed a reference to Rolls-Royce possibly moving production after receiving clarification from the brand that the report we cited was inaccurate. 2019 Jeep Cherokee can handle the rough stuff Jaguar Land Rover Car Industry Luxury cars SUVs More From Roadshow 2019 Acura MDX adds new features and an A-Spec model 81 Photos Jeep CherokeeKeeping its top-of-the-list placement, the Jeep Cherokee is 2019’s most American-made car. Refreshed for 2019, the compact crossover now features more tech, better cargo space and a slightly tweaked look. It’s available in no fewer the nine trims, including the off-road specific Trailhawk and a fancy-pants Trailhawk Elite.For 2019, the Cherokee gets a new 2.0-liter, turbocharged, four-cylinder engine with 270 horsepower and 295 pound-feet of torque, though naturally aspirated I4 and V6 choices are also available. Regardless of engine, a nine-speed automatic transmission gets the power to the pavement — or dirt as the case may be. The Cherokee is made in Belvidere, Illinois. 2019 Honda Odyssey offers plenty of room and features for families 71 Photos Tags 2020 Kia Telluride review: Kia’s new SUV has big style and bigger value Tags 2019 GMC Sierra Denali review: So close to greatness 2019 Honda Passport: A well-rounded midsize offering 2019 Chevy Colorado ZR2 Bison: An off-road animal Honda PassportThe Honda Passport is a new (well, reborn) entry to both the Honda lineup and the American Made Index. This midsize crossover comes to the fray with great driving dynamics and plenty of tech like the standard Honda Sensing suite of active safety features. An available 8-inch touchscreen gets Apple CarPlay and Android Auto as well as a Wi-Fi hotspot.Under the hood is the stalwart 3.5-liter V6 producing 280 horsepower and 262 pound-feet of torque. However unlike the Ridgeline, the Passport sends that power through a nine-speed automatic transmission. Having said that, just like the Ridgeline, this is the only powertrain available. The Honda Passport is built in Lincoln, Alabama. 2019 Chevrolet Corvette Grand Sport loves to hustle 68 Photos Honda OdysseyThe feature-rich Honda Odyssey minivan also retains its number-two slot from last year’s list. While the 2019 model doesn’t see any changes from last, it’s still a darn good choice for families on the go with reconfigurable seats, Wi-Fi and an excellent rear-seat entertainment system. The Cabin Watch video system lets parents keep an eye on their little darlings without turning around in their seats, while Cabin Talk amplifies their voice so no yelling is required.The Odyssey is powered by a 3.5-liter V6 rated for 280 horsepower and 262 pound-feet of torque. Most trims get a nine-speed automatic but the top Touring and Elite trims now use a 10-speed automatic with stop-start technology. The Honda Odyssey is made in Lincoln, Alabama. More From Roadshow Chevrolet ColoradoMaking its debut in the top 10 is the Chevrolet Colorado. Shown here in the tough ZR2 Bison off-road spec, the Chevy Colorado is an excellent truck and one of the two midsize pickups you can get with a diesel engine. Adding to the ZR2’s two-inch lift and front and rear locking differentials, the Bison gets beefier skid plates (trust me, that’s a good thing), steel bumpers and integrated recovery points. Heck, you can even get a snorkel.Base models get a 2.5-liter four-cylinder engine with a six-speed manual transmission, but a more popular choice is the 3.6-liter V6 gas engine with 308 horsepower and 275 pound-feet of torque, mated to an eight-speed automatic transmission. Meanwhile, the 2.8-liter diesel pumps out 186 horsepower and a delicious 369 pound-feet of twist and is mated to a six-speed automatic. The Chevy Colorado is built in Wentzville, Missouri. 2019 Honda Pilot Elite: A smoother, tech-rich crossover SUV Car Industry Acura RDXThe third-generation Acura RDX squeaks into the top ten list with larger proportions, plenty of interior space and better handling than its predecessor. Forward collision warning with collision mitigation braking, adaptive cruise control that works even in low-speed traffic, lane-keeping steering assist and road departure mitigation are all standard across the board. Like its MDX counterpart, the RDX is available with the A-Spec styling package.The RDX sports a 2.0-liter, turbocharged, four-cylinder engine. Output is stated at 273 horsepower and 280 pound-feet of torque, and it’s mated to a 10-speed automatic transmission. The new RDX is built in East Liberty, Ohio. 2019 Honda Ridgeline review: Light duty, heavy punch 52 Photos Enlarge ImageThe work stoppage is planned to last just a week in April, but it could be an indicator of things to come. Andrew Hoyle/CNET Jaguar Land Rover, alongside the rest of the British auto industry, has been in borderline panic mode with Brexit looming, and now it’s looking like the iconic British marques will idle four factories for an additional week or more in April, according to a report published Sunday by Motor1.Jaguar Land Rover currently operates vehicle production facilities in Solihull, Castle Bromwich and Halewood and an engine assembly plant in Wolverhampton which it typically shuts down for a week in April. This year that stoppage will be extended by at least a week. Only its UK factories will be affected by the shutdown, but it’s still a significant bump in the road for the car maker.Other British automakers have resorted to drastic measures as well. Aston Martin has already enacted its No-Deal Brexit contingency plan while German-owned Bentley is reportedly considering moving production from the UK to continental Europe if things go totally pear-shaped. Lotus is newly flush with cash, courtesy of its primary investor Geely, but if we had the kind of financial history that it does, coupled with its low yearly sales, we’d be soiling ourselves at the moment.Jaguar Land Rover didn’t immediately respond to a request for comment. 1 49 Photos 12 Photos 2019 GMC Canyon: A fancier Colorado 10 Photos 2019 Acura RDX A-Spec: Sharp handling, sharper looks 2020 Land Rover Defender hides boxy good looks under heavy camo Acura MDXMoving up one slot to sixth place on the American Made Index is the non-hybrid variant of the Acura MDX. With its SH-AWD system, the MDX is one of the better handling midsize luxury crossovers, and for 2019 the company gives us the A-Spec treatment with a new front fascia and side skirts, 20-inch wheels, wider exhaust tips, unique gauges, a new steering wheel, carbon fiber trim and various Alcantara interior touches.However, both the standard and A-Spec models get a 3.5-liter V6 engine, rated for 290 horsepower and 267 pound-feet of torque going through a nine-speed automatic transmission. The Acura MDX is made in East Liberty, Ohio. Chevrolet CorvetteMoving up from the 10th-place slot last year is the 2019 Chevrolet Corvette. While we’ve all been ogling the new mid-engine Corvette, it’s easy to forget what a performance bargain the current-generation ‘Vette is. From the base trim to the Grand Sport to the bonkers ZR1, the Corvette is an American icon.My preference is for the Grand Sport, which strikes a perfect balance between everyday drivability and canyon-carving performance. The 6.2-liter V8 puts out 460 horsepower and 465 pound-feet of torque. You can get it with a seven-speed manual or eight-speed automatic transmission, but the kicker is the borrowed chassis and aero parts from the beefier Z06. Like I said, perfect balance. The Corvette is made in Bowling Green, Kentucky. Honda RidgelineAgain keeping the status quo, the Honda Ridgeline maintains third place on the American Made Index. This crossover-that-looks-like-a-truck provides a better ride than a traditional pickup and gets an awesome lockable trunk right in the floor of the bed. And it doesn’t do the truck stuff too badly, either, as it’s able to carry 1,860 pounds of payload and tow 3,500 pounds.The Ridgeline is powered by a 3.5-liter V6 good for 280 horsepower and 262 pound-feet of torque. That is channeled through a six-speed automatic transmission with available all-wheel drive. It’s built in Lincoln, Alabama. Land Rover Jaguar,Enlarge ImageIt’s all in a day’s work for the Jeep Cherokee, the most American-made car in 2019. Jeep With high trade tensions looming and increasing talk of tariffs, more and more consumers are looking to buy American. Cars.com has released its annual American Made Index, showcasing companies that use the most American-sourced parts and labor in their vehicles. The results may surprise you.Cars.com analyzed more than 100 US-built vehicles for five key data points: manufacturing location, parts sourcing, US employment, engine sourcing and transmission sourcing. You might think something like the Ford F-150 would top the list, but it drops from its No. 5 spot for 2018 and out of the top 10 completely. Even the first-place holder, the Jeep Cherokee, is a pretty global product. It’s a Jeep, sure, but that brand is part of Fiat Chrysler Automobiles, an Italian-owned business.Cars.com surveyed 1,000 people and found that half are concerned about automotive import tariffs, with 41% saying they are unsure if tariffs would make them more likely to buy American. Either way, we’re big fans of all the vehicles on this list. These days, buying American doesn’t necessarily mean sticking with a US-based automaker. 4 69 Photos 2019 Chevrolet Colorado ZR2 Bison: A tougher off-roader 18 Photos Share your voice General Motors Chevrolet Honda Jeep Acuralast_img read more

Snaps earnings show that users arent disappearing anymore

first_img Snapchat Tags Getty Images Snap, which has struggled to keep users on its Snapchat app, broke its losing streak.Snap said Tuesday that 186 million users logged in to the vanishing-messaging app daily in the fourth quarter, the same number as in the previous quarter. Snap had seen a drop in daily usage for two consecutive quarters last year after an unpopular redesign of the app.The results helped the company boost revenue and narrow its loss compared with the same period last year.Investors loved the news, pushing the company’s shares as much as 20 percent higher in after-hours trading. That isn’t to say Snap doesn’t have challenges. The company is working on a new version of the app for Android. Snap is also dealing with a string of executive departures, including Tim Stone, the chief financial officer who said last month that he was leaving after less than a year on the job. It also has to compete with larger social networks such as Facebook and its Instagram service, both of which have been investing more in ephemeral messaging, for ad dollars. “The transitions we made in both the Snapchat platform and our business last year were necessary and created many of the opportunities we have ahead of us,” said Snap CEO Evan Spiegel during a conference call with analysts. “But change is always difficult and this past year was no exception.”Snap has rolled out a new version of its Android app to a small percentage of its users, but didn’t say when it will be released more broadly. Spiegel also said during the conference call that the company is trying to get users between the ages of 13 to 34 to spend more time on the app by releasing more original shows on the platform. At the same time, the company is focusing on personalizing the app for users above 34 years old and expanding internationally. In the fourth quarter, the company grew its revenue by 36 percent, to $389.8 million, beating the $377.52 million expected on average by analysts surveyed by Thomson Reuters.Snap reported an adjusted loss, which excludes expenses such as employee stock compensation, of 4 cents a share compared with a loss of 13 cents in the same quarter last year. Analysts expected a loss of 7 cents a share. The company also doesn’t expect daily active users to decline in the first three months of 2019. “The fact that Snap was able to maintain its daily active user base quarter over quarter is a positive sign,” Debra Aho Williamson, an analyst with eMarketer, said in an email. “When Snap finally rolls out its updated Android app, it could move the company back into growth territory.”First published Feb. 5, 1:23 p.m. PTUpdate, 2 p.m.: Adds quote from analyst. 3:17 p.m.: Adds remarks from conference call. CES 2019: See all of CNET’s coverage of the year’s biggest tech show.Everything about Fortnite: What you need to know about the hit game. 0 Internet Services Tech Industry Post a comment Share your voicelast_img read more

Army jawan opens fire at colleague inside CRPF camp in Bagnan detained

first_imgAn Assam Rifles jawan opened fire at his colleague inside the CRPF camp located in Bagnan.ReutersIn a shocking incident on Thursday, May 2, an Assam Rifles jawan, Lakshmikant Barman, opened fire at his colleague, killing him and injuring others. The alleged accused, who reportedly fired 18 rounds at his fellow trooper, was on poll duty in Howrah district of West Bengal.The deceased, identified as Bholanath Das, was killed inside the CRPF camp located in Bagnan. The others who were injured in the unfortunate incident were rushed to a hospital. They have been identified as Anil Rajbanshi and Rantu Mani.The accused, who was reportedly under tremendous mental stress, has been detained.The incident has reportedly happened at Bagnan’s Jyotirmoy Girls High School in Bangalpur area of Bengal. Howrah constituency will vote on May 6 as part of the sixth phase of Lok Sabha 2019 elections.The 2019 general election in West Bengal is being held in seven phases from April 11 to May 19 to constitute the 17th Lok Sabha. The Howrah constituency will vote on May 6 as part of the sixth phase of Lok Sabha 2019 elections. The counting of votes will be conducted on May 23, and the results will be declared on the same day.last_img read more

16 HIV positive Rohingyas found one dies

first_imgA Rohingya refugee woman who arrived from Myanmar last night by boat, sits on the bank of the Naf river as border guards temporarily hold them, in Shah Porir Dwip, Teknaf, Bangladesh, 7 October, 2017. Photo: ReutersAround 16 Rohingya people having with HIV positive were found in Cox’s Bazar Sadar Hospital, reports UNB.Physician Shahin Abdur Rahman Chowdhury, a resource person of Rohingya camp and also a residential medical officer of the hospital, said that they have detected 16 patients infected with HIV since 25 August.Of them, nine patients are now undergoing treatment while treatment for the rest six will begin soon.Meanwhile, one of the HIV patients died before starting the treatment, said the physician.Abdus Salam, civil surgeon of the district, said that the number of patients having HIV is increasing.He said that some 2,000 medical staffs, including 100 MBBS doctors, specialist physicians, intern physicians, medical students, are working for ensuring treatment at Rohingya camps.last_img read more

Senate Moderates Near Immigration Plan On Dreamers Wall

first_img Share APSenate Minority Leader Chuck Schumer, D-N.Y., left, and Sen. Dick Durbin, D-Ill., right, walk outside the chamber during debate in the Senate on immigration, at the Capitol in Washington, Wednesday, Feb. 14, 2018. Schumer said on the Senate floor that “the one person who seems most intent on not getting a deal is President Trump.” (AP Photo/J. Scott Applewhite)Senate moderates reached a bipartisan agreement Wednesday aimed at balancing Democrats’ fight to offer citizenship to young “Dreamer” immigrants with President Donald Trump’s demands for billions of dollars to build his coveted border wall with Mexico, participants in those talks said.It was unclear how the compromise would be greeted by Republican and Democratic leaders or the White House, or whether it could attract the 60 votes that will be needed to move through the closely-divided Senate. So far, no other package has emerged from either side that seems able to do that, leaving the debate’s outcome in doubt.The proposal was emerging as the Senate spent a third day of debate largely as it’s spent the first two — with the chamber floor mostly empty. Other than an initial roll call allowing formal debate to begin, there have been no other votes while party leaders talk behind the scenes about scheduling votes on specific proposals.Senate Majority Leader Mitch McConnell, R-Ky., has said he wants the Senate to finish considering immigration legislation this week. It is unclear whether that will happen.Sen. Lindsey Graham, R-S.C., said the moderates’ proposal would grant a 10- to 12-year route to citizenship for 1.8 million Dreamers, the same number Trump has suggested in his own wider-ranging proposal. Dreamers are young immigrants who were brought to the U.S. illegally as children and still have no permanent protection from deportation.Graham and Sen. Mike Rounds, R-S.D., said the plan would provide $25 billion over a decade for a wall and other border security measures, an amount Trump has requested. It would bar Dreamers from sponsoring their parents for citizenship — well short of a Trump proposal to prevent all legal immigrants from bringing parents and siblings to the U.S.The moderates’ measure does not end a lottery that distributes about 55,000 visas annually to people from diverse countries, as Trump has proposed.“The diversity lottery is kind of toxic politically because of some of the things said by the president made that really hard politics on the Democratic side,” said Graham, a reference to a vulgar description Trump used for people from African countries.The White House issued a written statement by Trump urging senators to back and his bill and “oppose any legislation that fails to fulfill” his “four pillars.” But the statement did not say Trump would veto a bill that fell short of his demands.A GOP bill tracking Trump’s proposal and backed by McConnell has been introduced and could receive a Senate vote soon.Few expect Trump’s plan to attract the 60 votes it would need to survive, but Rounds said he believed the moderates’ proposal could.If that happens, Rounds said, “We’ll allow the president to determine whether or not it moves in the direction that he wants.”Also in play is a more modest plan by Sens. John McCain, R-Ariz., and Chris Coons, D-Del., and supported by Senate Minority Leader Chuck Schumer, D-N.Y. It would let many Dreamers qualify for permanent residence and direct federal agencies to more effectively control the border by 2020. But it doesn’t offer a special citizenship pathway for Dreamers or make sweeping changes in legal immigration rules.In another statement, the White House said it opposes the McCain-Coons plan. It said the proposal would “increase illegal immigration, surge chain migration” — a term critics use to describe family-based immigration — and cause other problems.Democrats prefer a narrower approach that addresses “Dreamers” and border security. Schumer said that “the one person who seems most intent on not getting a deal is President Trump.” He said Trump “is trying to force his unpopular, hard-line immigration agenda down the throats of the American people.”McConnell said the president has “spelled out a fair and generous framework that will be necessary to earn his signature.”last_img read more

Laptop Tech Support Showdown Our 2019 Ratings

first_imgLenovo55451014:01877-453-668624/7Link 7. HP (65/100)Web support: https://support.hp.com/us-enPhone number: 1-888-698-3762Key takeaways: HP’s tech support proved to be very mixed this year. We received fast, helpful answers on social media, but only got correct answers over the phone about half of the time. We also had a drawn-out remote access session with HP that didn’t result in a successful resolution.HP Tech Support 2019 Report Card Author Bio Dell78502823:13800-624-989724/7Link 10. Lenovo (55/100)Web support: https://support.lenovo.com/us/en/Phone number: 1-877-453-6686Key takeaways: Lenovo once again landed in the bottom half of our rankings this year. While the company offers a handy support website, its agents failed to correctly answer any of our phone questions, and they were very slow to respond to us on social media.Lenovo Tech Support 2019 Report Card Razer88583013:27855-872-52339 am – 6 pm PST, 7 days a weekLink CompanyNameOverall(100)Web Score(60)Phone Score(40)Avg Call TimePhone NumberPhone Hours (ET)WebSupport The WinnersApple has dominated the top spot in our rankings for the past few years, and that hasn’t changed for 2019. The Cupertino company’s tech support agents continue to be among the fastest and most knowledgeable in the business, delivering accurate answers to our Mac questions across live chat, social media and over the phone.AdvertisementThe other big story this year was the rise of Razer. The gaming laptop brand climbed from second to last in 2018 to second place in 2019, going from offering zero phone support last year to presenting us with knowledgeable, thorough agents this year. And despite slipping a bit on the phone front, Dell retained its usual top three ranking with a third-place finish.The LosersMSI maintained its dead-last spot, due to its frustrating (though slightly improved) web experience and nonresponsive social accounts. Lenovo dropped to second to last by failing to correctly answer any of our phone questions. Huawei debuted on our list this year because of its string of excellent laptop releases, though its tech support was just a bit too lacking to keep it out of the bottom three.Here are our full rankings, from best to worst. 1. Apple (91/100)Web support: https://support.apple.com/Phone number: 1-800-275-2273Key takeaways: Whether you’re seeking help with your MacBook on Twitter, via live chat or over the phone, Apple’s tech support agents are consistently speedy, knowledgeable and friendly. We just wish that the tech giant would offer troubleshooting support over Facebook.Apple Tech Support 2019 Report Card HP65402517:42888-698-37628 am – 12 am (M-F),9 am – 9 pm (wkd)Link 6. Acer (68/100)Web support: https://www.acer.com/ac/en/US/content/supportPhone number: 1-866-695-2237Key takeaways: Acer stepped up its phone support in a big way this year: Its friendly agents correctly answered all of our questions without keeping us on the phone for more than 10 minutes at a time. However, the company’s social media and live chat offerings could use some serious improvement.Acer Tech Support 2019 Report Card 5. Asus (69/100)Web support: https://www.asus.com/support/Phone number: 1-888-678-3688Key takeaways: Asus stood out with a much-improved support website that provides access to helpful live chat agents. However, the company lost a good chunk of points because of its delivery of too many incorrect answers over the phone.Asus Tech Support 2019 Report Card Apple91 54376:40 800-275-227324/7Link Samsung73433013:00800-726-78648 am – 12 am (M-F),9 am – 11 pm (wkd)Link A devout gamer and tech enthusiast, Mike Andronico joined the Laptop team in July 2013. With a B.A. in Journalism from Purchase College and experience at GameNGuide, Examiner and 2D-X, Mike tackles everything from iPhone rumors to in-depth hardware reviews. How We Rate and Test Tech SupportTo see how well laptop makers support their products, we went undercover, posing as everyday users, and we tried to get answers to three questions. We used both the online and telephone support systems of the top 11 laptop manufacturers.For each brand, we asked how to disable forced system updates as well as how to turn off our laptop’s webcam. Our third question was customized for each manufacturer.We initiated three phone sessions for each brand, asking one question per session. We also used each company’s web resources — including articles, forums and live chat — to find answers. We attempted to contact the companies via both Facebook and Twitter. If a company offered a mobile app for support, we also tried that.Each brand’s overall score was based on 100. Sixty of those points rated the company’s online support — web, social, apps and forums — and the other 40 points scored the brand’s phone-based support. We gave online support more weight, because it’s a more popular way to get help and is the first stop for most people. Asus6954155:11888-678-36886 am – 9 pm PST, 7 days a weekLink 8. Microsoft (64/100)Web support: https://support.microsoft.com/en-usPhone number: 1-866-695-2237Key takeaways: Microsoft’s support website is more robust than ever, and its social media agents offer speedy responses. However, the company’s phone agents could use some brushing up on Microsoft’s own products.Microsoft Tech Support 2019 Report Cardcenter_img Michael Andronico, Managing Editor 3. Dell (78/100)Web support: https://www.dell.com/support/home/US/en/19/Phone number: 1-800-624-9897Key takeaways: While Dell’s score slipped a bit from last year, due to some inconsistent phone performance, the PC maker’s timely, thorough social media and web support kept it near the top of our rankings.Dell Tech Support 2019 Report Card Michael Andronico, Managing Editor on Tech Support ShowdownScorecard and WinnersAcerAppleAsusHuaweiHP DellLenovoMicrosoftMSIRazerSamsung Huawei63382511:00888-548-293424/7Link by Taboolaby TaboolaSponsored LinksSponsored LinksPromoted LinksPromoted LinksYou May LikeKelley Blue Book5 Mid-engine Corvettes That Weren’tKelley Blue BookUndoForbes.comSteph Curry’s Home Made This Forbes ListForbes.comUndoTODAYPolice Identify Girl Licking Ice Cream Tub In Viral VideoTODAYUndoCNETThe absolute fastest U.S. Air Force planes in the skyCNETUndo247 SportsThe Highest-Paid NBA Players In 2019, Ranked247 SportsUndoCNN International for ANAWhy Tennis Pundits Are Tipping This WomanCNN International for ANAUndoAdvertisement 2. Razer (88/100)Web support: https://support.razer.com/Phone number: 1-855-872-5233Key takeaways: Razer made the biggest leap of any manufacturer during this year’s showdown. After being unable to offer phone support in 2018 because of a call-center switch, the gaming brand bounced back in a big way with phone agents who offered quick, useful support, complete with follow-up emails. The company’s live chat, social media presence and smart use of Reddit for tech support also earned it big points.Razer Tech Support 2019 Report Card 11. MSI (30/100)Web Support: https://us.msi.com/support/Phone number: 1-888-447-6564Key takeaways: MSI continues to come in dead last in our annual tech support rankings, due to a difficult-to-parse support website and a nonresponsive Twitter account. The company’s phone support proved even worse than last year: We got only one out of three correct answers when we called.MSI Tech Support 2019 Report Card Laptop Tech Support Showdown! Our 2019 RatingsWhich laptop companies offer the best tech support? We tested top brands such as Apple, Dell and Lenovo to find out.Volume 0%Press shift question mark to access a list of keyboard shortcutsKeyboard Shortcutsplay/pauseincrease volumedecrease volumeseek forwardsseek backwardstoggle captionstoggle fullscreenmute/unmuteseek to %SPACE↑↓→←cfm0-9接下来播放MacBook Air vs MacBook Pro: Which 13-inch MacBook Is Right For You?03:46关闭选项Automated Captions – en-US facebook twitter 发邮件 reddit 链接https://www.laptopmag.com/articles/tech-support-showdown?jwsource=cl已复制直播00:0002:2402:24Your Recommended Playlist03:46MacBook Air vs MacBook Pro: Which 13-inch MacBook Is Right For You?02:01Apple’s Mac & iPad Pro Event: 5 Things You Need To Know01:30Best & Worst Laptop Brands 201901:30How to Use VLOOKUP in Excel01:32How to Turn Your Windows 10 PC into a Wireless Display01:34How to Reset a Windows 10 PC02:14Chromebook Buying Guide关闭 What good is a great laptop if you’ll have to spend hours on the phone troubleshooting every time you have a problem with it? Having access to quality tech support is just as important as the actual specs inside your notebook, though it’s not always easy to tell which PC makers deliver fast, efficient customer service.That’s why, for more than a decade, we’ve gone undercover as everyday shoppers to test the phone, social media and web support that’s provided by the leading laptop manufacturers. Here are tech support’s biggest winners and losers for 2019. 9. Huawei (63/100)Web support: https://consumer.huawei.com/us/support/Phone number: 1-888-548-2934Key takeaways: Huawei has become a force in the laptop space that’s too big to ignore for this year’s showdown, and the company’s tech support offerings are decent, given how relatively new it is to computing. However, Huawei’s customer service was a bit all over the place, and we got too many wrong answers across both the web and over the phone to give the brand a solid recommendation.Huawei Tech Support 2019 Report Card Microsoft6444208:52866-695-223724/7Link Acer6830388:52866-695-223724/7Link 4. Samsung (73/100)Web support: https://www.samsung.com/us/support/Phone number: 1-800-726-7864Key takeaways: Samsung’s social media accounts are the real stars of its tech support suite: They directed us to handy, easy-to-follow instructions whenever we asked questions over Facebook and Twitter. The company’s phone support was a mixed bag, however, alternating between speedy, useful service and drawn-out calls that didn’t quite solve our problems.Samsung Tech Support 2019 Report Card MSI3010209:35888-447-65648 am – 7 am (M-F)Linklast_img read more